Travoluxury is a brand of Travelodeal Limited
1. Who We Are
2. Scope and Acceptance
3. Definitions
4. Lead Traveler Authority and Responsibility
5. Our Role and Supplier Contracts
6. Legal Entity
7. Prices, Availability, and Errors
8. What Is Included and Excluded
9. Payments and Authorization
10. Non-Refundable and Restricted Travel Services
11. Air Transportation and U.S. Refund Rights
12. Cancellations by the Customer
13. Changes Requested by the Customer
14. No-Shows, Partial Cancellations, and Unused Services
15. Changes or Cancellation by Us or a Supplier
16. Minor and Material Changes
17. Luxury Descriptions, Ratings, and Images
18. Accommodations, Villas, Rooms, and Upgrades
19. Cruises and Water-Based Travel
20. Transfers, Tours, Excursions, and Experiences
21. Travel Advisories and Events Beyond Control
22. Passports, Visas, Health, and Entry Requirements
23. Travel Protection and Insurance
24. Special Needs and Accessibility
25. Special Requests and Celebrations
26. Traveler Conduct, Damage, and Supplier Security Deposits
27. Duty to Report Problems During Travel
28. Post-Travel Complaints
29. Payment Questions and Card-Issuer Disputes
30. Refunds, Credits, and Rebooking
31. High-Value and Bespoke Booking Handling
32. Flight information
33. Extraordinary Events, Armed Conflict, and Destination Disruption
34. Luxury Supplier Substitution and Alternative Performance
35. Travel Insurance and Protection-Product Acknowledgment
36. Limitation of Liability
37. Indemnification
38. Privacy, Call Recording, and Electronic Communications
39. Website, Advertising, and Third-Party Content
40. Individual Arbitration Agreement and Class-Action Waiver
41. Governing Law, Venue, and Mandatory Consumer Rights