1. Who We Are
Travoluxury is a trading brand of Travelodeal Limited ("Travoluxury," "we," "us," or "our"). Travelodeal Limited is the organization responsible for the personal information described in this policy.

Travelodeal Limited is incorporated in England and Wales under company number 09061889. Our registered office is Level 5A, Maple House, 149 Tottenham Court Road, London W1T 7NF, United Kingdom.

This policy applies to U.S. residents who visit our websites, request a quotation, make or travel under a booking, contact us, or otherwise interact with Travoluxury.

2. Information We Collect
We collect only information that is reasonably needed for our business and travel services. Depending on your interaction with us, this may include:

• Contact and identity details, including your name, address, email, telephone number, date of birth, nationality, passport or visa details, signatures, and booking references.
• Booking information, including destinations, itineraries, travel dates, companions, accommodation, flights, cruises, transfers, experiences, special requests, loyalty details, and communications.
• Payment and transaction information, including billing details, payment status, refunds, invoices, and fraud-prevention results. Payment-card data may be handled directly by our payment providers.
• Preferences and sensitive information that you choose to provide and that is needed for travel, such as accessibility, mobility, health, dietary, religious, or safety requirements.
• Website and device information, including IP address, browser, device identifiers, approximate location, pages viewed, clicks, cookie identifiers, and interactions with our emails or advertisements.
• Customer-service records, including emails, messages, call recordings where permitted, complaint records, photographs, and notes.
• Information about other travelers provided by the Lead Traveler. The Lead Traveler must be authorized to provide it.

3. How We Receive Information
We receive information directly from you and from Lead Travelers, family members, authorized representatives, travel advisors, payment and fraud-prevention providers, airlines, hotels, cruise lines, villas, transport companies, destination partners, technology providers, marketing partners, and other lawful sources.

4. How We Use Information

• Prepare quotations, design itineraries, make and manage bookings, collect payment, issue travel documents, and provide customer support.
• Pass necessary information to airlines, hotels, cruise operators, transport providers, destination companies, guides, restaurants, insurers, and other travel suppliers.
• Confirm identity, prevent fraud, protect accounts and bookings, maintain security, and enforce our agreements.
• Send booking updates, service messages, emergency information, and responses to requests or complaints.
• Remember preferences, personalize services, analyze and improve our websites and systems, and measure service quality.
• Send marketing where permitted and in line with your choices.
• Comply with legal, tax, accounting, sanctions, regulatory, insurance, and dispute-resolution obligations, and establish or defend legal claims.

5. When We Share Information
We may share personal information with travel suppliers, payment providers, banks, fraud-prevention and identity-verification providers, technology and cloud providers, communications and customer-management providers, professional advisers, insurers, regulators, courts, law enforcement, emergency services, and parties involved in a business sale or reorganization.

Each travel supplier may also use your information under its own privacy policy. We encourage you to review the privacy information provided by airlines, hotels, cruise operators, and other suppliers.

6. Advertising, Analytics, and “Sale” or “Sharing”
We do not sell personal information for money. Some U.S. state laws use broad definitions of “sale,” “sharing,” or “targeted advertising” that can include the use of advertising or analytics cookies. Where those laws apply, you may opt out through our Cookie Settings, a recognized browser opt-out signal, or by contacting admin@travoluxury.com.

We do not knowingly sell or share personal information of children under 16 for targeted advertising.

7. Sensitive Information
We use sensitive information only when reasonably necessary to provide requested travel, meet accessibility or safety needs, verify identity, prevent fraud, comply with law, or for another permitted purpose. Where consent is required, we will request it.

8. How Long We Keep Information
We keep personal information only for as long as reasonably necessary for bookings, customer support, accounting, fraud prevention, supplier or payment issues, legal claims, and compliance. The exact period depends on the type of information, travel dates, booking value, legal requirements, and risk. When information is no longer needed, we delete, anonymize, or securely restrict it.

9. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system is completely secure. Please protect your booking references and passwords, and do not send full payment-card details or unnecessary identity documents by ordinary email.

10. International Transfers
Travelodeal Limited is based in the United Kingdom. Your information may be processed in the United Kingdom, the United States, your destination or transit country, and other countries where our travel suppliers and service providers operate. Privacy laws in those countries may differ from U.S. state laws.

Where UK law requires a safeguard for a transfer outside the United Kingdom, we use an appropriate legal mechanism, such as UK adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to approved standard contractual clauses, another authorized safeguard, or a permitted legal exception. Travel arrangements sometimes require us to send information to a supplier in the destination country so that the requested service can be provided.

11. Your U.S. Privacy Rights
Depending on where you live and whether the relevant law applies to us, you may have the right to:

• Know whether we process your personal information and request access to it.
• Correct inaccurate personal information.
• Request deletion, subject to legal and business exceptions.
• Receive a portable copy of certain information.
• Opt out of sale, sharing, targeted advertising, or certain profiling.
• Withdraw consent for certain sensitive information processing.
• Appeal a decision on a privacy request where applicable.
• Receive equal service and not be unlawfully discriminated against for exercising a privacy right.

These rights are subject to verification and legal exceptions. California residents receive the rights available under California law through this same process; we avoid a separate, lengthy California section so this policy remains easy to understand.

12. How to Make a Privacy Request
Email admin@travoluxury.com with the subject line “Privacy Request.” Tell us the right you wish to exercise and provide enough information for us to identify the relevant records. We may ask for reasonable information to verify your identity and authority.

An authorized agent may make a request where permitted by law, but we may require proof of authority and may contact you directly. We will respond within the time required by applicable law. If your state provides an appeal right, email admin@travoluxury.com with the subject line “Privacy Appeal” and explain why you believe our decision should be reconsidered.

13. Children
Our services are intended for adults arranging travel. We do not knowingly collect personal information online directly from children under 13 without appropriate parental authorization. A parent, guardian, or Lead Traveler may provide information about a child traveler when needed to arrange travel.

14. Marketing Choices
You may unsubscribe from promotional emails using the unsubscribe link or by contacting admin@travoluxury.com. We may still send booking, payment, security, legal, and service messages. Cookie-based advertising choices are explained below.

15. Third-Party Websites
Our websites and communications may link to airlines, hotels, payment pages, social networks, or other third-party services. Their privacy practices are governed by their own policies.

16. Changes and Contact
We may update this policy when our services, technology, or legal obligations change. The current version will show its effective date. Where required, we will provide additional notice or obtain consent for a material change.

Questions and privacy requests: admin@travoluxury.com
Postal address: Travelodeal Limited, trading as Travoluxury, Level 5A, Maple House, 149 Tottenham Court Road, London W1T 7NF, United Kingdom.